Refund policy

💗 REFUND POLICY 💗

Thank you for shopping with CharMarie | Baddie on a Budget!

All of our products are inspected and packaged with care to ensure you receive the highest quality every time. Please read our refund and return policy carefully before making a purchase.

🚫 ALL SALES ARE FINAL 🚫  
Due to the nature of our products (human hair extensions, wigs, and closures), we cannot accept returns or exchanges once the package has been opened or altered in any way. This policy helps us maintain the integrity, hygiene, and quality of our products.

If you receive a product that is damaged or incorrect, please contact us within **48 hours** of receiving your order at **support@[yourstore].com** with your order number and clear photos of the item. We will review your concern and work to resolve it quickly.

💅 **Please note:**  
- Refunds or replacements will only be considered for items that are unused, unaltered, and in original packaging.  
- We do not accept returns due to buyer’s remorse, color differences, or shipping delays beyond our control.  
- Once a custom unit or color service has begun, it cannot be canceled or refunded.  

📦 **Shipping & Order Issues:**  
If a package is returned due to an incorrect address provided by the customer, additional shipping charges may apply. We are not responsible for lost or stolen packages once marked as delivered by the carrier.

Thank you for understanding — our goal is to ensure every Baddie loves her order! 💕

— The CharMarie Team